Candles are completely safe to enjoy but should be used with care and attention so that they do not lead to an accidental fire or injury. We urge consumers to be careful when burning candles and recommend the following rules below for burning candles safely. Each candle includes lighting and care instructions on the bottom label.

1. Trim candle wicks to ¼ inch each time before burning.
2. For the initial lighting allow the candle to create a full and even burn pool across the entire candle.
3. For subsequent lightings our recommended burn time is one hour per inch in diameter, but no longer than 4 hours max (for our largest candles).
4. Do not leave a burning candle unattended.
5. Never burn a candle on or near anything that can catch fire.
6. Keep candles out of the reach of small children and away from pets.
7. Always burn candles on a heat-resistant surface.
8. Keep the wax pool free of wick trimmings, matches and debris at all times.
9. Keep burning candles away from drafts, vents and ceiling fans to minimize smoking or a wick blowing out causing the candle to burn unevenly.
10. Never touch a burning candle or move a candle when the wax is liquid.
11. Do not use our paper caps to extinguish the candle.
12. Make sure a candle is completely extinguished and the wick ember is no longer glowing before leaving the room.  

• Make sure your wick is trimmed to 3/16”-1/4” before lighting. If the wick is too long, the wax will not pull up the wick and the wick will extinguish.
• Like a traditional cotton wicks, wood wicks do require a little attention before each burn. Be sure to gently snap off the ash or top of the burned section along the top edge and then light as usual.
• If when burning the candle for long period of time you notice your flame getting too low, it may be necessary to extinguish the flame and when cool tap off any excess ash or burnt wood along the top of the wick. The flame will return to its proper height.
• Be careful to not let any debris from the wick (or anything else!) fall into the candle.
• Allow the candle to get a full melt pool (all the way to the edges of the container) each time you burn the candle (typically 1-2 hours) this is especially important during the first time you burn it. This prevent the candle from tunneling and ensures the candle burns evenly and you get the most from your candle.
• Do not burn any candle for longer than 4 hours at a time.
• Follow all candle safety guidelines.

• Sometimes it just needs a re-light to allow the wax to start flowing up the wick
• The wick is too far above the surface of the wax. This is counterintuitive, as we think the longer wick will make a bigger flame, but it will not. The longer the wick the harder it is for the wax to flow up the wick. Make sure the wick is trimmed to the proper height and light as normal.
• There is too much ash or burnt section. Gently snap off the excess as described above.
• Insufficient melt pool forming at the base of the wick. Carefully make a melt pool at the base of the wick while lighting the candle.

The answer is yes and no…

The basics of lighting and enjoying are simple and similar enough, but there are a few things to keep in mind. Most information that you’ll find suggests keeping a cotton wick trimmed to ¼”, and it is important to trim a wooden wick to 1/8” – 3/16”, and not any longer.  If the wick is too long, the wax will not pull up the wick, and the flame will dim or even extinguish.

Wooden wicks don’t “mushroom” or “bloom” – basically, that means that they don’t create a ugly black ball on the top of the wick that lingers and smokes after burning for a while.  Wooden wicks burn much cleaner, and while they don’t get the carbon build-up that needs to be trimmed off of cotton wicks, they will develop a slight amount of ash at the tip of the wick.  The ash can be easily broken off when cool before relighting or cut using a wick trimmer.

Sometimes, if there is too much ash build-up, you will notice the flame getting smaller, but once you remove it, the flame comes right back to life.  Just be careful not to leave any debris in your candle and follow all of the standard candle burning safety guidelines. Happy burning!

WOODEN WICKS ARE HARMFUL TOWARDS THE ENVIRONMENT.

FALSE: FSC ( Forest Stewardship Council) certification ensures that products come from responsibly managed forests that provide environmental, social and economic benefits.